Returns & Refunds

Your satisfaction is our priority. We make returns easy.

30-Day Satisfaction Guarantee

Not happy with your purchase? We've got you. Contact us within 30 days of delivery and we'll make it right — whether that's a full refund, a replacement, or store credit.

Damaged or Defective Items

If your item arrives damaged, defective, or isn't what you ordered, we'll send a free replacement or issue a full refund — no need to return the item. Just send us a photo of the issue.

Change of Mind

Changed your mind? No problem. Unused items in original packaging can be returned within 30 days. For items under $50, we'll typically issue a refund without requiring a return. For items over $50, we'll provide a return address and refund once received.

Refund Timeline

Refunds are processed within 3–5 business days of approval. The credit will appear on your original payment method within 5–10 business days depending on your bank.

How It Works

1Email us at [email protected] with your order number and a brief description of the issue.
2We'll respond within 1 business day with your options (refund, replacement, or exchange).
3If a return is needed, we'll provide a return address. Pack the item securely in its original packaging.
4Once approved (or once we receive the return), we'll process your refund or ship your replacement.

Non-Returnable Items

• Personalized or custom-branded items
• Items that have been used outdoors and show wear
• Consumable items (bubble solution, etc.)